❓ Will I receive a
confirmation email after placing my order?
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Yes, you will receive an automatic confirmation email right after placing your order, with all details included.
❓ What should I do if the courier says my package was delivered but I cannot find it?
▼
We recommend checking with your neighbors or local delivery office. If still missing, contact our support team immediately.
❓ Can I change my delivery address after placing the order?
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Address changes are possible only within 12 hours of placing your order. Please contact our team as soon as possible.
❓ What should I do if my payment is declined?
▼
Please double-check your card details or try another payment method. If the issue persists, contact your bank.
❓ Can I return or exchange a ring purchased during a promotion?
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Yes, promotional items can be exchanged or returned within 14 days as long as they remain unused and in original packaging.
❓ What happens if my ring or watch stops working?
▼
If you experience any issues, please contact us with your order number. We offer free replacements for manufacturing defects.
❓ What if my order doesn’t arrive within the estimated delivery time?
▼
If your ring stops working, it might simply need a new battery.
You can easily replace it yourself — just visit your nearest grocery store, mini-market, or watch/repairs shop to buy a small watch battery and insert it into the ring. It takes only a few seconds.
❓ How can I contact customer service if I have an issue?
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You can reach us anytime via the Contact page or by email at louzoussama6@gmail.com — we’ll respond within 24 hours.
TRUSTED BY ICONS
From global stars like Billie Eilish (@billieeilish) to fashion muses such as Sofia Coelho
(@sofiamcoelho), GOMIA are chosen by those who refuse to blend in and express their individuality through bold details.