Shipping Policy
At Gemia, we take pride in delivering your orders quickly and securely. All shipments are handled with care and sent through trusted courier services to ensure your purchase arrives in perfect condition.
Shipping Times
Estimated delivery times vary depending on your location. Below is a breakdown of our typical delivery estimates:
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Spain (Mainland) | 24 – 48 hours | Free Shipping |
| Portugal | 2 – 4 business days | 4.90 € |
| France | 3 – 5 business days | 6.90 € |
| Rest of Europe | 4 – 7 business days | 8.90 € |
| Outside Europe | 7 – 12 business days | Calculated at checkout |
*Please note: delivery times may vary during holidays or promotional periods.
Order Processing
Orders are processed within 24 hours after confirmation (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Partners
We collaborate with reliable carriers such as SEUR, Correos Express, and DHL to guarantee safe and timely delivery.
Lost or Damaged Packages
If your order arrives damaged or gets lost during transit, please contact our support within 48 hours of delivery attempt. We’ll assist you in resolving the issue promptly.